Frequently Asked Questions

A: Both. DentProColors accepts all insurance companies, and we also welcome customers who prefer to pay out of pocket. Whichever path fits your situation, you'll get the same honest estimate and quality repair.

It's completely up to you. Even if another driver was at fault, you're never required to go through an insurance claim — yours or theirs — to get your car repaired. Plenty of customers choose to pay out of pocket instead, whether that's to avoid a claims hassle or simply because it's faster. Just let us know which route you'd like to take when you reach out, and we'll take it from there.

A: No. As explained above, California Insurance Code § 758.5 gives you the right to choose your own repair shop, regardless of what your insurer recommends.

A: A virtual estimate lets us take a first look at your vehicle's damage remotely, using photos you send through our online form, text, or email. It's a fast way to get a sense of scope before you ever set foot in the shop.

Please send at least 3 clear photos of the damage from different angles — close up, a wider shot, and anything that shows how the damage sits relative to the rest of the panel. More angles almost always mean a more accurate estimate, so when in doubt, send extra.

Just bring your vehicle and, if you're filing a claim, your insurance information. There's no paperwork to prepare ahead of time — we'll walk you through everything on-site and answer any questions in person.

We recommend scheduling ahead so we can give your vehicle proper attention, but you're always welcome to call or text us to find a time that works. Our online scheduler is built specifically for booking estimate appointments quickly.

Our online scheduler is built for booking estimate appointments. Repair work itself is scheduled by phone or text once we've seen your vehicle and put together a written estimate — that way we can line up the right parts, technicians, and timing before you drop your car off. Once your estimate is approved, just give us a call or text and we'll get you on the calendar.

If you need your car towed in right after an accident, you don't need to wait for a scheduled appointment — just call or text us at 925-566-8027 and we'll help you get it here safely. If you'd rather bring it in on your own timeline, that's fine too; we're happy to work with whatever's easiest for you.

Yes. Per the Bureau of Automotive Repair (BAR), all repair work requires a written estimate and your authorization before any repairs begin. This protects you as the customer, and it's a standard we follow closely.

Timelines vary based on the extent of the damage, the specific repair needed, and parts availability. We'll give you a specific, honest timeline as part of your written estimate, and we'll keep you updated if anything changes along the way.

We work on all makes and models. Newer vehicles — especially 2015-and-up Toyota, Honda, and Lexus models — are a particular focus for us, but our technicians are equipped to handle whatever you drive.

We can service Teslas, though we are not currently certified for Tesla-specific repairs. Give us a call to discuss your vehicle and we'll let you know how we can help.

Absolutely — restoration is one of our specialties. We work on classic and collector vehicles from 1951 and up, from full ground-up restorations to detail and touch-up work.

That's completely fine — you don't have to decide right away. When you request an estimate, you can simply select "Not Sure Yet," and we'll help you understand your options once we've seen the damage.

Request an estimate online, call us at 925-566-8027, or text us at 925-457-6600. We'll take it from there.